Privacy Policy

Information about the collection and processing of personal data.

1. General Information and Mandatory Information

Data Protection

We take the protection of your personal data very seriously. This privacy policy informs you about how we collect, process, and use your personal data when you visit our website or use our contact form.

Controller

The controller within the meaning of the General Data Protection Regulation (GDPR) is:

ROYAL ESTATE HOLDING GmbH
Möllerstrasse 5
59071 Hamm
Germany
E-Mail: hello@royal-estate-holding.de
Phone: +49 (0) 2381 - 999 88 77

Data Collection on This Website

Our website collects personal data in two main areas: through the contact form and via server log files.

2. Data Collection via the Contact Form

Type of Data

When you use our contact form, we collect the following data:

  • Name
  • Subject
  • Phone Number
  • E-Mail Address
  • Message

Purpose of Processing

These data are used exclusively to process your request.

Legal Basis

The processing is based on Art. 6(1)(b) GDPR (performance of a contract or pre-contractual measures) or Art. 6(1)(f) GDPR (legitimate interest in processing inquiries).

Storage Duration

The data will be deleted as soon as they are no longer necessary for processing your request, unless legal retention obligations (e.g., commercial or tax law) require longer storage.

Disclosure

The data will not be disclosed to third parties unless necessary to process your request (e.g., to a service provider) or required by law.

3. Server Log Files

Type of Data

When you visit our website, our web server automatically stores the following data in log files:

  • IP Address
  • Date and Time of Access
  • Browser Type and Operating System
  • Referrer URL (the previously visited page)
  • Pages accessed on our website

Purpose of Processing

These data are collected for technical security purposes, in particular to prevent attacks, and to optimize our website.

Legal Basis

The processing is based on Art. 6(1)(f) GDPR (legitimate interest in ensuring the functionality and security of the website).

Storage Duration

Server log files are generally stored for 7 days and then deleted, unless security-relevant events (e.g., attacks) require longer retention.

Disclosure

Data will only be disclosed in case of legal obligations or security incidents to the competent authorities.

4. Your Rights

You have the following rights regarding your personal data:

  • Right to Access (Art. 15 GDPR)
  • Right to Rectification or Erasure (Art. 16, 17 GDPR)
  • Right to Restriction of Processing (Art. 18 GDPR)
  • Right to Data Portability (Art. 20 GDPR)
  • Right to Object to Processing (Art. 21 GDPR)

Please contact the above-mentioned address to exercise your rights.

Right to Lodge a Complaint

You have the right to lodge a complaint with a data protection authority, e.g., the competent State Commissioner for Data Protection and Freedom of Information.

5. Objection to Promotional E-Mails

We hereby object to the use of contact details published as part of our imprint obligation for sending unsolicited advertising and information materials.

6. Validity and Changes to This Privacy Policy

This privacy policy is currently valid as of January 2025. We reserve the right to update this privacy policy as necessary to reflect changes in legal requirements or changes to our website.